F.A.Q.
At this point you will find Frequently Asked Questions, sorted by subject area.
Application form for a Customer Card at the trainee’s and apprentice’s tariff:
Where and how can I obtain an application form?
At the season tickets sales offices or on the Internet (in the download area on this page)
Ebbelwei-Expreß:
Where can I find information about the Ebbelwei-Express?
On the Internet: www.ebbelwei-express.com or by phone (069 213-22425) or fax (069 213-22727)
Services to the airport:
Which tickets include tariff zone 5090 (airport)? Can I also travel to the airport with my ticket?
All season tickets (weekly, monthly and annual season tickets) in Price Level 3 of tariff zone 5000 (Frankfurt) entitle the holder to travel to the airport. Price Level 4 is necessary for single and all-day tickets.
Timetable on display:
Where can I find them?
On these Internet pages: www.vgf-ffm.de, www.traffiq.de, www.rmv.de
Online ordering:
Where can I go if I have a problem?
E-mail: 
info(at)vgf-ffm.de,
Tel. 069 19449
Conducted tours of the city:
Where can I obtain information?
On the Internet at www.frankfurt-tourismus.de
Whom must I contact if I change my address or similar?
Annual season ticket service: 069/213-22714. E-mail an info(at)vgf-ffm.de, fax to 069 213-24745
Accompanying persons:
Reduced-price tickets:
Who is entitled to buy tickets at the reduced tariff?
Children, schoolchildren, trainees, apprentices and students
Pensioners and interns (other than those undergoing a compulsory internship) are not entitled to reduced-price tickets. Those on low incomes have the possibility of applying for the Frankfurt-Pass, which also entitles the holder to buy season tickets at a reduced price. Information on this facility is available from your local social services office (here there may be a link to the Frankfurt-Pass department).
Currenty there are no changes. We hope you enjoy your trip!
