Phone VGF telephone switchboard
+49 69 21303+49 69 21303


Get to know our subscription service from a completely new perspective – yours!

As a subscriber you can do the following at at any time:

  • finalise a new subscription contract or Hesse School Student Ticket contract,
  • report a lost eTicket,
  • retrieve your user data,
  • change your address information,
  • Make changes to your contract.

To use this free service, simply register at If you are an existing customer, you’ll need to provide your registration code and chip card number during registration. The chip card number can be found on the front side of your eTicket at the bottom left. You have received/will receive your registration code in writing.

Please do not register as a new customer if you already have an annual ticket subscription with us.


You can activate changes to your subscription contract with a card reader at home or at any VGF ticket machine.


Registration is worthwhile, because we are continually adding to the functions and options in our portal:

Meine VGF Link