VGF – get on board
The Verkehrsgesellschaft Frankfurt am Main, or VGF for short, is Frankfurt’s transport company and the city’s transport operator. A total of 400 track vehicles travelling on nine underground and ten tram lines make it easy to travel across the city. VGF is responsible for rolling and fixed infrastructure, safety, cleanliness, service and customer support.
VGF employs around 2,000 staff, including more than 700 track vehicle drivers. This makes VGF one of the biggest employers in the city and the Rhine-Main area. It ensures that Frankfurt, its 700,000 plus inhabitants, those who live or work in the city during the day and those visiting as tourists can stay on the move. Because on weekdays more than 350,000 commuters turn Frankfurt into a city of a million people – and fortunately they don’t all use their cars. VGF transports more than 160 million passengers on its underground trains and trams every year.
“Public transport hero” – VGF’s new campaign
“Public transport hero” is the name of our innovative campaign. Since 16 July 2015, VGF has been using it to publicise both its wide range of services and more specifically the people behind those services.
VGF aims to show its customers who’s involved in Frankfurt’s transport company and the people who keep everything running and resolve any issues when things don’t go as planned. With the campaign, VGF wishes to raise understanding of its complex processes and of the way these interact with each other in order so that different departments and teams can cooperate with another – in other words, all the things involved in a service, like public transport, that we tend to take for granted.
You can find more details on the campaign on our News pages.