Lost and found online
Left your wallet, umbrella or handbag in the tram or lost it in the light rail? No problem: Simply fill out the online form and send it off. Our employees will immediately start looking for it at the VGF lost and found office. After all, there are always nice passengers who hand in found items to us.
Lost and found in the Hauptwache - Passage, B-Level
Due to building work, the Lost Property Office will have the following opening hours until further notice:
Hauptwache - Passage, B-Level
Opening times:
Monday to Thursday, 8 a.m. to 3 p.m.
Friday, 8 a.m. to 2 p.m.
Or report your loss conveniently via our online contact form.
Phone: 069 213-22258
A fee is charged for collecting a found item, based on the value and or storage cost of the item.
You would like to collect lost property for another person? Please use our power of attorney (PDF) (german) to collect lost property.