VGF-Mitarbeiterin des Abo-Onlineservices mit Headset, weisser Bluse und blauem Halstuch

Service for passengers

Suggestions and complaints

If you have any questions, suggestions or complaints regarding local public transport in Frankfurt, please go to the following website:

Logo: VGF Unser Service-Paket

If you have any questions about your annual season ticket, the new e-ticket or any other tickets that are available, please write to aboservice(at)vgf-ffm.de.

Please note that communication via e-mail is generally unsecured. Further information is available at www.vgf-ffm.de/datenschutz.