We as the operator of the website at https://www.vgf-ffm.de (also "website") are responsible for the personal data of the user ("you") of this website in accordance with the applicable data protection law, in particular the European Data Protection Basic Regulation (GDPR).
In the following, we apprise you clearly in the context of our duty to inform (Art. 13 ff. GDPR) which data is processed when you visit our website and on what legal basis this is done. You will also receive information on how we protect your data in technical and organisational terms and what rights you have towards us and the relevant supervisory authority.
1. Information on the responsible entity
Stadtwerke Verkehrsgesellschaft Frankfurt am Main mbH
Phone: 069 213-03
Fax: 069 213-22740
2. Data Protection Officer
You can contact our Data Protection Officer at
Stadtwerke Verkehrsgesellschaft Frankfurt am Main mbH (VGF)
60311 Frankfurt am Main
3. Processing of your personal data
Informational use of our website
If you call up our website in order to merely visit it, so-called log files are processed by our system automatically recording them.
The following log files are processed automatically:
- IP address of the requesting computer
- Type of internet browser used
- Version of the internet browser used
- Operating system and its version
- Pages called up
- Date and time of the visit
- Time zone difference to Greenwich Mean Time (GMT)
- Access status/http status code
- Amount of data transmitted
- Websites that are called up by the visitor's system via our website
The log files contain your IP address and possibly other personal data. Therefore an allocation to you is basically possible. However, we only store your data temporarily and in particular not together with other personal data.
The processing of the above-mentioned data is necessary for the provision of our website. We also store the data for the purpose of the security of our information technology systems. These purposes also justify our interest in processing the data on the legal basis of Art. 6 (1) lit. f GDPR. The log files, which also contain your IP address, are immediately deleted or anonymized after they are no longer required to achieve the aforementioned purposes, but after one year at the latest.
The data protection settings made by the user in the cookie box are stored for a maximum of 31 days. After 31 days, the settings in the cookie box must be redone by the user. Technical cookies can still not be deactivated.
4. Use of offers
Contact by e-mail
You have the possibility to contact us by e-mail. Your personal data transmitted in the e-mail will be stored by us. The data will not be passed on to third parties. The data will only be processed in order to process your contact. The legal basis for processing your personal data is Art. 6 (1) lit. f GDPR. The data will be stored until it is no longer required for the purpose of the conversation with you and the request has been fully clarified.
If your e-mail is aimed at concluding a contract with us, the additional legal basis for processing your personal data is Art. 6 (1) lit. b GDPR. This data is stored for as long as it is necessary for the execution of the contract. In addition, we only store your data in order to fulfil contractual or legal obligations (e.g. tax obligations).
You can revoke your consent to the processing of your personal data at any time by informing us by e-mail to info(at)vgf-ffm.de. In this case all personal data of the conversation will be deleted and a continuation of the conversation is not possible.
Please note the following: you can ensure yourself that no cookies are stored on your computer at all, or that storage is only permitted for certain cookies. You can select this in your Internet browser settings. You can also view and delete the stored cookies there.
If you block all cookies, it is possible that not all functions of our website will be available to you.
a. Own cookies
We use the following cookie, which is necessary to ensure the functionality of our website. In the overview you can see for which purposes your data is collected in this case and over which period of time it is stored:
Cookie consent with OIL.js
Name cookie / Purpose of the cookie / Storage period
oil_data / Storage of cookie user settings / 31 days
Possibility of objection and removal
As stated in the introduction to this section, you can enable or restrict the transmission of cookies by changing the settings in your internet browser. You can delete cookies that have already been saved by your internet browser at any time. If cookies for our website are restricted or deactivated, it is possible that not all functionalities can be used.
b. Third party cookies (third-party cookies):
Matomo (formerly Piwik)
We use the open source analysis service Matomo (matomo.org) on our website. With the analysis we can determine how many visitors have accessed our website.
Matomo sets cookies that store the following information (anonymously):
Name Cookie / Purpose of the cookie / Storage period
_pk_id.1.e13a / Assigning the user, setting a session ID / 393 days
_pk_ses.1.e13a / Recording user actions on website / 30 minutes, is then updated
The Matomo software anonymizes IP addresses before storing them. The processing of your information (for anonymization purposes) is done pseudonymously and we will not merge it with other personal data of yours.
We use the data thus collected for statistical purposes to optimize our website and offers. The legal basis for this is Art. 6 (1) lit. f GDPR.
Matomo is only loaded with the explicit consent of the user in the data protection setting of the cookie box. Further information: https://matomo.org/docs/privacy/
MediaMath Programmatic Pixel
This site uses MediaMath technology for programmatic purchase of advertising material, and MediaMath is a global provider of digital media and data management technology for advertisers and agencies. The platform activates data, automates its execution and optimizes ad interactions between different media.
Only after the user's explicit consent MediaMath is loaded and data collected on the website. This may include
Type of browser
Reference / output pages
Date and time stamps and / or clickstream data.
We do not link this data stored in log files with other data we collect from you.
Other third party content that is integrated into our website
General information on data protection is available in the Google Privacy Center at: http://www.google.com/intl/de-DE/privacy/.
The legal basis for the integration of the Google Maps service on our website and the associated processing of your data is Art. 6 (1) lit. f GDPR.
We include videos from YouTube of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter "YouTube") for the purpose of making our website appealing. We use the enhanced privacy mode, so that information about you is only shared with YouTube when you click on the play button of the video to activate the video.
Juicer will not be loaded and the social wall will not be displayed until the user explicitly agrees to the data protection settings in the cookie box.
Other services / functions that do not set cookies on our website
This website uses "fonts.com", a font service of Linotype GmbH, Werner-Reimers-Straße 2-4, 61352 Bad Homburg ("fonts.com"). Each time this website is called up, files are loaded from our server to display the texts in a specific font.
Icon links to social networks
We use small icons on our website, which refer to our web presence on third party platforms (Facebook, Twitter, YouTube; Instagram). These are hyperlinks, so no data is transferred automatically, but only when you click on the icons and a new tab with the website of the third party opens in your browser.
Social Share with Shariff
On our website we use so-called social shares with a Shariff solution ("Social Share"). This allows you to share content from us with a social network. Your browser only establishes a direct connection with the servers of the respective social network when you click on the share button and trigger the transfer yourself. If you are logged in to the respective social network while activating the share button, your visit to us can be assigned to your respective account.
The Facebook data policy is published here: https://www.facebook.com/policy.php
The legal basis for the integration of the Facebook service on our website and the associated processing of your data is Art. 6 (1) lit. f GDPR.
The general terms and conditions of Twitter are published here: https://twitter.com/de/tos
The legal basis for the integration of the Twitter service on our website and the associated processing of your data is Art. 6 (1) lit. f GDPR.