Date:
19.04.23 12:05
Vigilant against vandalism We want our passengers to be happy, so we’ve made a big effort to prosecute all those committing acts of vandalism in recent years. Wanton destruction will inevitably lead to civil and criminal proceedings. Anyone who provides us with information that leads to the successful prosecution of vandals will receive a reward of up to €500. If you have any information, please call us on +49 (0)69 2132 4600 (available 24 hours) or fax us on +49 (0)69 2132 3551. You can also…
Date:
17.04.23 21:34
Safety You're safe with us Well-trained staff and the latest technology will make sure that you feel safe on our buses and trains, in our stations and at our stops. VGF’s Safety and Service project focuses on improving safety on our network. This project involves equipping underground stations with video cameras and emergency and information points so that passengers can call for help more quickly. Since 2006 the hub of activities has been our Safety and Service Centre, the most modern of its…
Date:
19.07.22 12:12
Zusätzliche Angebote sorgen für schnelle Verbindungen[...] Stadtrat Majer: „Wir haben auf die Hinweise aus den Stadtteilen gehört“ Die Bahnstrecke zwischen Frankfurt West und Bad Vilbel ist bereits gesperrt, der Bahnbetrieb zwischen Rödelheim und Oberursel eingeschränkt. Nun müssen vom 25. Juli bis 7. August auch die U-Bahnen auf der Eschersheimer Landstraße zwischen Dornbusch und Heddernheim wegen Arbeiten an Gleisen und Übergängen pausieren. Das Mobilitätsdezernat der Stadt Frankfurt hat…
Date:
17.04.23 21:45
Fire protection Fire extinguishers in vehicles and stations All underground trains, buses, trams and station platforms are equipped with fire extinguishers that anyone can use in case of fire. Their locations are indicated by the fire extinguisher symbol. You’ll find instructions on how to handle a fire on every extinguisher. Fire protection in underground stations VGF stations with high passenger volumes such as Hauptwache and Konstablerwache are equipped with an alarm system to enable…
Date:
17.04.23 17:34
VGF station manager Fully accessible travel The Stop Manager is a database containing all barrier-free stops on Frankfurt’s U-Bahn, tram and bus lines. This service allows you to plan your day’s travel in advance to suit your needs and allow maximum convenience. The database is updated quarterly. In order to make the Stop Manager easier for you to use, we’ve made some aesthetic changes: the number of lift / escalator faults will be displayed automatically on the homepage, meaning you don’t need…
Date:
21.04.23 14:42
Acceptance of construction Opening of the new stretch of line to Riedberg Since Sunday, 12 December 2010, the U8 and U9 lines have run via Riedberg, thus linking Germany’s largest urban development area to the Frankfurter light railway network. The Riedberg stretch of line is some four kilometres long. It involved the construction of two new stations, seven bridges and 24 level crossings. Trial and training runs had been taking place on the new line since the end of October, involving the…
Date:
13.04.23 15:29
How to behave in dangerous situations VGF staff are regularly trained on how to react quickly and appropriately in dangerous situations. We have an emergency prevention plan in which all imaginable situations and scenarios have been theoretically mapped out, and we have precisely defined approaches and organisational structures to deal with each of these. Please understand, however, that we cannot publish these details for security reasons. We do, however, offer some general suggestions here on…
Date:
01.07.19 16:04
SEV für U1, U2, U3, U8, U4 und U7 läuft - Alternativrouten nutzen![...] Am frühen Montagmorgen, 1. Juli 2019, begann die Sperrung der Teilstrecken von U1, U2, U3 und U8 sowie U4 und U7. Sechs Wochen fahren keine U-Bahnen zwischen Heddernheimer Landstraße und Südbahnhof bzw. Enkheim und Schäfflestraße. Busse ersetzen die U-Bahnen. Erfahrungsgemäß nutzen viele Fahrgäste trotz Vorinformation in den vorangegangenen Wochen die ersten Tage noch zur Orientierung. Vor diesem Hintergrund zeigte der erste…
Date:
13.04.23 15:29
New signal box for U6 and U7 New signal box for U6 and U7 The C-Line received a new signal box on 20 May 2016. VGF invested €8.5 million in the modernisation of the signal box technology at the Zoo station for this. In the run up to this, cables and computers were installed. The “rehanging” of the old technology on top of the new technology was carried out in full during a two-week operational interruption of the U6 and U7 lines. The maintenance of local transport infrastructure is at least as…
Date:
18.11.21 15:03
Auf Infoscreen-Bildschirmen in U-Bahn-Stationen warnt die Feuerwehr ab jetzt vor Gefahrenlagen. [...] Bombenfund, Chemieunfall, Großbrand, Hochwasser - wenn in Frankfurt eine ernsthafte Gefahr für Leben oder Gesundheit droht, sollen so schnell wie möglich alle potentiell Betroffenen gewarnt werden. Und sie sollen erfahren, wie sie sich am besten verhalten. Für Bevölkerungswarnungen vor so genannten nicht-polizeilichen Gefahrenlagen ist die Feuerwehr Frankfurt zuständig. Und diese hat jetzt…